Shipping policy
Shipping policy
This Shipping Policy explains how Icon District processes and delivers orders placed through icondistrict.shop.
Order Processing Time
All orders are processed within 1–3 business days.
Processing includes order verification, quality control, and packaging prior to shipment.
Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Once an order has been processed and dispatched, delivery typically takes 6–12 business days, depending on the destination, carrier performance, and local postal service conditions.
Total Estimated Delivery Time
The total estimated delivery time is calculated as follows:
Processing Time: 1–3 business days
Shipping Time: 6–12 business days
Estimated total delivery time: 7–15 business days
Tracking Information
Once your order has been shipped, a tracking number will be sent to the email address provided at checkout. Tracking updates may take up to 48 hours to become available after dispatch.
Delays
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including customs processing, carrier delays, or local postal service disruptions.
If your order exceeds the estimated delivery time, please contact our support team for assistance.
Contact Information
For any questions regarding shipping or delivery, please contact us at:
contact@icondistrict.shop